Frequently Asked Questions

Everything you wanted to know about Marketplace Rankings โ€” our tools, pricing, and how we help you sell more on Amazon and beyond. Tap any question to expand.

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Getting Started

Brand new to Marketplace Rankings? Start here.

What exactly is Marketplace Rankings?

Marketplace Rankings is an all-in-one seller tools platform built for people selling on Amazon and other marketplaces. One Pro membership gets you automated keyword rank tracking, keyword difficulty analysis, an AI e-commerce chat trained on 1.5M+ data points, FBA fee and sales calculators, an AI product listing writer, and a full Amazon seller course โ€” all under one login. Plus eCom Claw, which brings banners, rank checks and keyword grades to a Telegram chat, and Amazon Ads AI, which shows the real profit on your Amazon ads.

Who is this for?

Four main groups:

  • Complete beginners who want a structured path from zero to their first sale.
  • Side-hustle sellers running Amazon alongside a day job and needing efficient workflows.
  • Existing sellers stuck on page 2+ who need ranking data and strategy to break through.
  • Scaling sellers expanding to new products, keywords, or marketplaces.
How fast can I actually start using the tools?

Under 5 minutes. Sign up for the free trial, verify your email, and you’re in the dashboard with full access. Each tool has a 1โ€“10 minute setup guide. You can run your first keyword rank check or difficulty score within minutes of logging in.

Do I need to be technical to use this?

No. The tools are built for sellers, not developers. If you can paste an ASIN and type a keyword, you can use everything on the platform. The AI chat even walks you through decisions in plain English.

Do I need an Amazon seller account already?

No. You can use the Keyword Difficulty Checker, FBA Sales Estimator, AI chat, and course content for product research before you open a Seller Central account. Once you have products live, the Rank Tracker becomes your day-to-day command centre.

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eCom Claw

Banners, rank checks and keyword grades โ€” in a Telegram chat.

What is eCom Claw?

A Telegram assistant included with Pro, with three tools in one chat. Send a keyword or a product link and get back a banner in your brand colours, with the caption, hashtags and alt text already written. Send /rank for your Amazon rank movements from the last daily check, or /kd to grade a keyword Aโ€“E before you commit.

See how eCom Claw works →

How do I set it up?

Install Telegram if you don’t have it โ€” it’s free on every phone and desktop. Fill in your brand once on your member page โ€” business name, what you sell, tone, colour and logo โ€” then tap Connect, or send the bot the code shown on the page. You only do it once.

What can I send it?
  • A keyword โ€” a banner with the caption, hashtags and alt text.
  • A product link โ€” it reads the page for the title, price, description and photo, and writes around the real product.
  • /rank โ€” your tracked Amazon keywords, biggest movers first.
  • /kd and a keyword โ€” a live difficulty check, also saved to your keyword history on the site.
  • /size and /tags โ€” your default image size (square, portrait or landscape) and hashtag reach (narrow, balanced or broad).
  • /brand, /help and /unlink โ€” your settings, the command list, and disconnecting.
Does it post to my social accounts?

No, deliberately. It hands you the banner and the words, each with a copy button, and you decide what goes out. It never asks for access to your Instagram, Facebook or shop.

I sell herbs or supplements โ€” will the copy make health claims?

It’s built not to. The caption, hashtags, alt text and the headline drawn into the image are all checked, and anything saying a product treats, prevents, soothes or relieves is removed before it reaches you. It’s a strong safety net rather than a replacement for your own read โ€” another reason nothing posts automatically.

Where do my banners go?

Into your library on the website, with the caption, hashtags and alt text saved beside each one, each with its own copy button. Delete them whenever you like. What we store and for how long is in the Privacy Policy.

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Amazon Ads AI

The real profit on your Amazon ads.

What is Amazon Ads AI?

A report that shows the real profit on every advertised product after product cost, referral fee, FBA fee and VAT, split into what the ads earned and what sold on its own. It puts your priorities in order, from 21 checks on every product, and lists unadvertised products that are already selling โ€” your next winners.

See how Amazon Ads AI works →

Who is it for?

Amazon UK sellers running Sponsored Products. It reads your product costs and fees from your Seller Republic listings, so you’ll need a Seller Republic account.

Which files do I upload?

Exports you download yourself: your Amazon campaign report, the Sponsored Products search term and advertised product reports, Search Query Performance, your Seller Republic listings export, and your Marketplace Rankings keyword rank export.

Does it connect to my Amazon account?

No. You export the reports and upload them โ€” there are no account connections and no keys to hand over. The files are read in memory and discarded the moment your report is built; only the calculated figures are kept, one report per member.

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Tools & Features

What’s in the box.

What tools are included with Pro membership?

Everything. One price, every tool:

No add-ons, no upsells, no “premium tier” holding features hostage.

Are there separate tiers or hidden paywalls?

No. There’s one Pro plan at $10/month (launch price), usual $50/month. Everything unlocks at that level. We deliberately avoided the “basic / pro / enterprise” treadmill โ€” small sellers deserve the same data as everyone else.

Which marketplaces do you support?

Amazon tools are fully live today across all international regions. eBay, Etsy, Lazada, Fruugo, TikTok Shop, Google Shopping, and CheckaTrade are rolling out โ€” early access available on request. If you sell somewhere we don’t cover yet, tell us via Tool Requests and we’ll prioritise accordingly.

Does it work on mobile and tablet?

Yes. The whole platform is fully responsive โ€” mobile, tablet, and desktop. Check rankings from your phone while you’re out, run the numbers on a tablet over coffee, deep-dive on desktop when it’s time to optimise listings.

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Rank Tracker

The tool most sellers use every single day.

How does rank tracking actually work?

Three steps:

  • Add your keyword and product (ASIN).
  • Track. We automatically check your ranking position on that keyword every day, and log a timestamped history.
  • Improve. Add notes when you change a listing or run ads, then compare before/after rank movement.

See how Marketplace Tracking works →

How often are rankings checked?

Automated daily checks by default. Rankings are timestamped so you can see exactly when movement happened โ€” useful for linking rank changes to ad campaigns, listing edits, or review flurries.

How many keywords and products can I track?

Up to 15 keyword-and-product pairs, each checked daily. If you need more for a larger catalogue, contact us โ€” we’ll work something out.

Can I leave notes on rank changes?

Yes โ€” and it’s one of the most underused superpowers. Log every listing edit, price change, PPC campaign launch, or external shout-out as a note against the keyword. When rank moves, you instantly know why.

What do I do when my rank drops?

First, check the note trail โ€” did something change? Then run the Keyword Difficulty Checker to see if competition jumped. Then ask the AI E-Com Chat for listing diagnosis. Most rank drops trace back to one of: competitor activity, review loss, listing suppression, or ads paused. The data tells you which.

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Google SERP Tracker

Where your pages rank on Google.

What does the Google SERP Tracker do?

It tracks where any web page ranks on Google for any keyword, checks it automatically every day, and builds a position history graph so you can see movement over time.

See how the Google SERP Tracker works →

How deep does it look?

The top 50 Google results for each keyword.

Can I track competitors?

Yes โ€” track competitors’ pages alongside your own. It also gives you new-competitor alerts.

How is it different from the Marketplace Rank Tracker?

The SERP Tracker follows Google web search results. The Marketplace Rank Tracker follows your products in Amazon search.

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Keyword Difficulty Checker

Don’t pick fights you can’t win.

What does “keyword difficulty” actually mean?

A score from 0 to 100, graded A to E, for how hard it will be to rank on page one for a keyword. It reads the live Amazon search results and weighs seven signals โ€” review depth, sales velocity, how many titles carry the keyword, ratings, sponsored listings, brand concentration and badges โ€” and shows the monthly demand beside it. High difficulty + high reward might still be worth pursuing โ€” but you’ll want to know that going in.

See how the Keyword Difficulty Checker works →

Can I use it for product research before I buy stock?

Absolutely โ€” this is one of its best uses. Run every keyword you’d want to rank for before you commit to inventory. If difficulty is brutal and you have no differentiator, pick a better niche. This tool has saved more than a few sellers from five-figure inventory mistakes.

Does it work for non-Amazon marketplaces?

Amazon is fully supported today, across eight marketplaces: the UK, US, Germany, France, Spain, Italy, Canada and Australia. eBay, Etsy, Lazada, Fruugo, and others are rolling out โ€” register interest via Tool Requests.

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AI Tools

E-commerce-specific AI, not a general chatbot.

What’s the AI E-Com Chat trained on?

A curated 1.5 million+ data-point e-commerce dataset. Unlike a general-purpose chatbot, it’s focused on Amazon FBA, marketplace strategy, listing optimisation, PPC, sourcing, and seller operations. Ask it about a failing PPC campaign or a suppressed listing and you’ll get actionable answers.

See how the AI E-Com Chat works →

How is it different from ChatGPT or free AI tools?

Three differences: it’s trained on seller-specific data, it understands Amazon/marketplace terminology without you having to explain acronyms, and it doesn’t wander into generic advice. Ask “what’s my ACoS target?” and you’ll get a straight answer calibrated to marketplace norms, not a paragraph of disclaimers.

Do you use my chats to train your AI?

No. Your prompts, keywords, and chat history are never used to train or fine-tune the AI. We store chat history so you can reference it โ€” nothing more. Full details in our Privacy Policy.

What can I use the AI Product Writer for?

Optimised product titles, bullet points, descriptions, A+ Content copy, and backend search terms. Feed it your product info and target keywords โ€” get listing copy built to rank and convert. Massive time-saver when you’re launching multiple SKUs.

See how the AI Product Writer works →

What’s the Amazon Advice Bot?

A dedicated bot focused on tactical, day-to-day Amazon selling questions โ€” policy violations, suppression, account health, case wording, disbursement timing, FBA stranded inventory. The kind of questions you’d otherwise spend an hour searching Seller Central forums for.

What does the AI Banner Generator make?

Banners for your listings, ads and social posts, drawn by Google’s Gemini image model from your headline, features and brand colour. It writes a caption, hashtags and alt text for each one too.

See how the AI Banner Generator works →

What sizes and resolutions can I make?

14 aspect ratios โ€” square, portrait and landscape through to wide strips โ€” and you can make several in one go, at 512px, 1K, 2K or 4K resolution.

Can I add my logo or a product image?

Yes. Your logo is placed on the finished banner, and you can add a screenshot or product image as the hero. Save any setup as your own preset with Save as Preset to reuse it.

Will the captions make health claims?

Captions, hashtags and alt text are checked automatically and health claims are removed โ€” useful if you sell food, herbs or supplements. Still read them before you post.

Where are my banners saved?

In your recent banners gallery, with the caption, hashtags and alt text beside each one and a copy button for each. Filenames are built from your title, so the images are search-friendly wherever you upload them.

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FBA Calculators

Know your margins before you buy.

What does the FBA Sales Estimator show me?

An estimate of how much a product sells. Pick the platform, marketplace and category, then enter the product’s price, Best Seller Rank, reviews and rating from its listing โ€” so you can gauge demand before investing in inventory and decide if the niche is worth entering.

See how the FBA Sales Estimator works →

How accurate are the sales estimates?

They’re estimates, not promises. Sales data is derived from BSR and public marketplace signals โ€” useful for directional decisions (is this niche worth entering?), not for guaranteeing exact unit counts. Treat it as one data point among many.

What’s in the FBA Storage Calculator?

What a product costs to store with Amazon. Pick the marketplace, enter the packaged length, height and width in centimetres, and it works out the storage cost in that marketplace’s currency. Run a product through it before you order โ€” if the space costs more than the product earns, you’ll see it first.

See how the FBA Storage Calculator works →

Does it handle different marketplaces (US, UK, EU)?

Yes โ€” the UK, US, EU, Japan and Canada, each in its own currency. Useful when you’re weighing whether a bulky product that works in one marketplace still pays for its space in another.

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Marketplace Expander

List once, sell on more marketplaces.

What does Marketplace Expander do?

It takes your listings file from one marketplace and fills another marketplace’s upload template with them, using AI to map the fields โ€” so you can list the same products on Amazon, eBay or Lazada without retyping them.

See how Marketplace Expander works →

What files do I need?

Your existing listings file โ€” for Amazon, the Category Listings Report โ€” and the empty upload template from the marketplace you’re expanding to. For eBay, use the item-specifics template for your category from Seller Hub. Add a stock file if you want real quantities; any export with SKUs and quantities works, including your Seller Republic listings.

Can it translate my listings?

Yes. It can translate the customer-facing fields into another language and run a compliance check for the country you’re selling in.

What do I get back?

Files ready to upload. For eBay you get two: Ready, with every row that’s good to go, and To check, with each row that needs a look and the reason beside it. Both download as CSV or XLSX.

Does it handle variations?

eBay output is single listings only. Variation parent rows go into the To check file, so nothing is lost.

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Course & Guides

A full Amazon seller course, included at no extra cost.

What does the “How to Sell on Amazon” course cover?

Six structured modules covering everything from account setup to page-one rankings:

  • Getting started โ€” account types, Seller Central, marketplace regions.
  • Product research & selection โ€” finding profitable niches, evaluating demand.
  • Sourcing & FBA logistics โ€” supplier negotiation, shipping, fee protection.
  • Listing optimisation โ€” titles, bullets, backend keywords, A+ Content.
  • PPC & advertising โ€” campaign structure, bid strategies, ACoS targets.
  • Ranking & scaling โ€” the full feedback loop using the tools you already have.

See the How to Sell on Amazon course →

Is the course really included free?

Yes โ€” it’s part of Pro membership at $10/month. No upsell, no “course-only” tier, no separate checkout. Other platforms charge $500โ€“$2000 for Amazon courses alone. Here, the course comes with every tool you’d need to apply it.

Is it beginner-friendly or pro-level?

Both. Early modules assume zero experience โ€” you’ll be guided step-by-step. Later modules get deep into advanced PPC structure and scaling tactics that existing sellers will actually find useful. Skip ahead to whichever module matches your stage.

What happens to course access if I cancel?

Access ends when your subscription ends โ€” same as the tools. If you want to keep learning, keep the membership active.

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Billing & Trial

Straight answers on money, trials, and cancellation.

How much does it cost?

$10/month launch price (usual $50/month). One price, every tool, every feature, the full course. No contracts, no annual lock-ins.

See pricing and start your free trial →

How does the 10-day free trial work?

Full Pro access for 10 days, no limitations, and no credit card needed to start. After the trial, Pro is $10/month (launch price, usual $50), billed monthly until you cancel. One trial per user, household, and payment method.

Do I need to enter a card for the trial?

No โ€” no credit card is needed to start your 10-day trial.

Can I cancel part-way through a paid month and get a partial refund?

No. Subscriptions are billed monthly. We don’t offer daily, weekly, or pro-rata refunds. When you cancel, your membership stays active through the end of the current billing period โ€” you keep your tools until then โ€” and you won’t be charged again.

How do I cancel?

Log in, go to your account dashboard, cancel in one click. No phone calls, no email hoops, no retention surveys. Cancellation takes effect at the end of your current billing period.

Do you offer refunds?

No refunds for partial months, unused time, or because results didn’t match expectations. No refunds once a new billing period has started โ€” cancel before the renewal date. Statutory rights (where they apply by law) are unaffected.

Is there a discount for annual billing?

Not currently. The $10/month launch price already sits well below what comparable tools charge. If we introduce annual pricing in future, existing subscribers will get first access.

What payment methods do you accept?

All major credit and debit cards via our PCI-compliant payment processor. Card details never touch our servers โ€” full details in the Privacy Policy.

What currency are prices in?

USD. Your bank may apply a foreign exchange conversion fee โ€” that’s between you and your card provider.

Will the price ever go up?

Possibly โ€” $10/month is a launch price. If pricing changes we’ll give reasonable advance notice, and existing subscribers typically get grandfathered pricing longer than new sign-ups.

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Account & Security

Your data, your account, under your control.

Do I need to connect my Amazon Seller Central account?

No. None of the tools require API access to your Seller Central account. Amazon Ads AI works from report files you export and upload yourself, and eCom Claw works through Telegram. Rank tracking and keyword difficulty use public marketplace data. This is deliberate โ€” fewer integrations = fewer security headaches, and your seller account stays completely isolated from us.

Can I share my account with a team member or VA?

Pro is a single-user licence. For team access or multi-seat setups, contact us and we’ll arrange a custom plan rather than you risking credential sharing.

How do I delete my account and data?

Email us from your registered address via the Contact page. We’ll delete your account and personal data within 30 days. Some data we’re legally required to retain (billing records, tax records) stays for the statutory retention period.

Is my data secure?

HTTPS/TLS everywhere, hashed passwords, server hardening, access controls, regular backups. We follow UK GDPR standards for everything we hold. We don’t sell data to third parties โ€” ever.

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Support & Roadmap

Help, feature requests, and what’s next.

How do I get help if I’m stuck?

Every tool has a 1โ€“10 minute setup guide. Beyond that: the AI E-Com Chat answers most how-to questions instantly, and for anything it can’t, reach the human team via the Contact page. We usually respond within one business day.

Can I request a tool you don’t have yet?

Yes โ€” we actively take requests. Submit via Tool Requests on the site. Real user requests have driven a lot of what’s on the platform today. If multiple people ask for the same thing, it jumps the roadmap.

What marketplaces are coming next?

eBay, Etsy, Lazada, Fruugo, TikTok Shop, Google Shopping, and CheckaTrade are all in progress or rolling out. Early access is available on request โ€” useful if you’re heavily invested in a specific marketplace and want to shape the tool before public launch.

Do you offer custom tools or consulting?

Yes โ€” “Tools on Demand”. If you have a specific workflow that would benefit from custom software or an automation you can’t find elsewhere, contact us. We’ve built bespoke tools for sellers with unique operational needs.

Do you have an affiliate programme?

Yes โ€” see the Affiliates page for current terms and signup. Earn commission on referrals who convert from free trial to paid.

Still have questions?

Try every tool free for 10 days โ€” no credit card, no contract, cancel anytime. Then $10/mo.

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